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  1. MFAM Support
  2. FAQ

FAQ

Shipping and Fulfillment

  • Holiday Shipping Guide
  • Can I update my shipping address?
  • When will I receive tracking information for my order?
  • Tracking states that my order is delivered but I don't have it. What's next?
  • Tracking information has not updated in a few days. Whats next?

Damaged / Incorrect Product

  • Reporting a damaged product

Order Cancellations

  • Cancellation, return and, exchange policy

General Questions

  • Am I responsible for Duties and Taxes?